Returns & Exchanges
At Danilo Promotions, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization number.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags and labels are intact to prevent damage during transit.
Ship the Package
Affix the provided return label to your package and drop it off at your nearest authorized shipping location or postal service.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing